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  • Your Questions,
  • Our Answers
  • What are the variants of the Natural Water Purifiers from WATSAN ?

    Terafil water Purifiers used to filter Iron, pathogens, turbidity and odour Terafil Water Purifiers along with Arsenic filter add-on Terafil Water Purifiers with fluoride filter add-on.

  • What are the capacities of the Water Purifiers ?

    15 L for Household usage Community Purifiers are available in the capacities of 50 L, 200L, 500 L and 2500L

  • Why WATSAN Purifiers?

    WATSAN Purifiers use zero electricity and they result in zero wastage of water. The purifiers are in the affordable price range compared to the competitors. The filtering candles don’t need frequent replacement and leads to less maintenance costs.

  • What is the life of Household water purification system?

    If the purifier containers and the candles are regularly cleaned, the purifier will have a long life. There are instances where our purifiers are in use for more than 10 years.

  • What is the filtration capacity of a household purifier?

    15 litres of water will get filtered in 3 to 4 hours

  • What is the lifetime of the purifier?

    If the candles are cleaned and rinse washed on regular basis, these can be of use forever

  • How often the candles need to be replaced?

    Clay candles need not be replaced, if these are cleaned and rinse washed regularly. . But in case of arsenic or fluoride adsorbents, a change is required at least once in 2 years. The local PPB or PPM levels of arsenic and fluoride has to be considered to see how long the adsorbents can work. It may vary across water in different places thereby enhancing or reducing the life span of the add-ons.

  • How to clean the Terafil Candles ?

    Most preferred method is to rinse wash the candles with a simple brush under running water. No chemicals should be used to clean the candles. Alternatively, the candles can be backwashed with the help of an air pump.

  • What makes the Watsan candles unique that it lasts for a significant time?

    The process is nano-filtration. The nano pores are from top to bottom of the candle. Unlike membranes which get clogged due to deposition of the contaminants, these are surfaces with nanopores. So they can be cleaned and used again and again.

  • When do I get to know that there is an issue with the filter?

    Rate of filtration becomes slower. It is recommended to rinse and wash the candles on a daily basis.

  • Does the purifier need frequent servicing?

    As suggested earlier, if the candles are cleansed on a regular basis, the purifier will work without problem for more than 5 years. Depending on the turbidity of the water, the purifier containers also can be cleansed regularly.

  • If the filter needs to be changed, does it call for a service executive to handle it?

    Everything can be handled by the user herself or himself. There are self help,/ Do-It-Yourself (DIY) youtube videos available to explain the process.

  • What is TDS?

    TDS stands for total dissolved solids, and represents the total concentration of dissolved substances in water. TDS is made up of inorganic salts, as well as a small amount of organic matter. Common inorganic salts that can be found in water include calcium, magnesium, potassium, sodium, carbonates, nitrates, bicarbonates, chlorides and sulphates. These minerals can originate from a number of sources, both natural and as a result of human activities. Agricultural and urban runoff such as waste water discharges including industrial waste water can carry excess minerals into water sources.

  • Will the WATSAN purifiers reduce TDS in water?

    Selective dissolved solids (SDS) which are harmful in nature like salts of Iron, Arsenic, Fluoride are removed through our tailor-made Water Purifiers. But it will not reduce the TDS levels.

  • Does the purifier work when the TDS content in the water is above 500?

    Yes micro-filtration has nothing to do with TDS, but it does not reduce TDS.

  • Will these water purifiers give taste after filtration?

    No, we don’t add artificial sweeteners to make water tasty.

  • What if our water is chlorinated?

    To remove chlorine or any other smell in water, add active charcoal bag in top container of the water Purifiers. Please reach out to info@watsan.in for your needs.

  • Are the purifiers validated and approved by concerned authorities?

    Yes, it carries logos of the Department of Science and Technology, CSIR (IMMT) and CIPET as well as collaborations with 2 IITs. It is also approved by the Jal Shakti Ministry of India.

  • Does the water quality after filtration match with WHO standards?

    Yes

  • What’s the oldest purifier running in the market without having to change the candle?

    13 years old in our office and home

  • What are the variants of the Natural Water Purifiers from WATSAN ?

    Terafil water Purifiers used to filter Iron, pathogens, turbidity and odour Terafil Water Purifiers along with Arsenic filter add-on Terafil Water Purifiers with fluoride filter add-on.

  • What are the capacities of the Water Purifiers ?

    15 L for Household usage Community Purifiers are available in the capacities of 50 L, 200L, 500 L and 2500L

  • Why WATSAN Purifiers?

    WATSAN Purifiers use zero electricity and they result in zero wastage of water. The purifiers are in the affordable price range compared to the competitors. The filtering candles don’t need frequent replacement and leads to less maintenance costs.

  • What is the life of Household water purification system?

    If the purifier containers and the candles are regularly cleaned, the purifier will have a long life. There are instances where our purifiers are in use for more than 10 years.

  • What is the filtration capacity of a household purifier?

    15 litres of water will get filtered in 3 to 4 hours

  • What is the lifetime of the purifier?

    If the candles are cleaned and rinse washed on regular basis, these can be of use forever

  • How often the candles need to be replaced?

    Clay candles need not be replaced, if these are cleaned and rinse washed regularly. . But in case of arsenic or fluoride adsorbents, a change is required at least once in 2 years. The local PPB or PPM levels of arsenic and fluoride has to be considered to see how long the adsorbents can work. It may vary across water in different places thereby enhancing or reducing the life span of the add-ons.

  • How to clean the Terafil Candles ?

    Most preferred method is to rinse wash the candles with a simple brush under running water. No chemicals should be used to clean the candles. Alternatively, the candles can be backwashed with the help of an air pump.

  • What makes the Watsan candles unique that it lasts for a significant time?

    The process is nano-filtration. The nano pores are from top to bottom of the candle. Unlike membranes which get clogged due to deposition of the contaminants, these are surfaces with nanopores. So they can be cleaned and used again and again.

  • When do I get to know that there is an issue with the filter?

    Rate of filtration becomes slower. It is recommended to rinse and wash the candles on a daily basis.

  • Does the purifier need frequent servicing?

    As suggested earlier, if the candles are cleansed on a regular basis, the purifier will work without problem for more than 5 years. Depending on the turbidity of the water, the purifier containers also can be cleansed regularly.

  • If the filter needs to be changed, does it call for a service executive to handle it?

    Everything can be handled by the user herself or himself. There are self help,/ Do-It-Yourself (DIY) youtube videos available to explain the process.

  • What is TDS?

    TDS stands for total dissolved solids, and represents the total concentration of dissolved substances in water. TDS is made up of inorganic salts, as well as a small amount of organic matter. Common inorganic salts that can be found in water include calcium, magnesium, potassium, sodium, carbonates, nitrates, bicarbonates, chlorides and sulphates. These minerals can originate from a number of sources, both natural and as a result of human activities. Agricultural and urban runoff such as waste water discharges including industrial waste water can carry excess minerals into water sources.

  • Will the WATSAN purifiers reduce TDS in water?

    Selective dissolved solids (SDS) which are harmful in nature like salts of Iron, Arsenic, Fluoride are removed through our tailor-made Water Purifiers. But it will not reduce the TDS levels.

  • Does the purifier work when the TDS content in the water is above 500?

    Yes micro-filtration has nothing to do with TDS, but it does not reduce TDS.

  • Will these water purifiers give taste after filtration?

    No, we don’t add artificial sweeteners to make water tasty.

  • What if our water is chlorinated?

    To remove chlorine or any other smell in water, add active charcoal bag in top container of the water Purifiers. Please reach out to info@watsan.in for your needs.

  • Are the purifiers validated and approved by concerned authorities?

    Yes, it carries logos of the Department of Science and Technology, CSIR (IMMT) and CIPET as well as collaborations with 2 IITs. It is also approved by the Jal Shakti Ministry of India.

  • Does the water quality after filtration match with WHO standards?

    Yes

  • What’s the oldest purifier running in the market without having to change the candle?

    13 years old in our office and home